Privacy Policy

This Privacy Policy provides an overview of all information regarding the processing of personal data by CoinStack, a company registered under the laws of the State of Wyoming, the United States, hereafter referred to as CoinStack, we or us.

CoinStack is strongly committed to protecting your privacy and complying with your choices. You will be in full control of all data relating to yourself. Both personal and non-personal data and information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide, including, without limitation, the California Consumer Protection Act 2018 (CCPA) as well as the EU General Data Protection Regulation (GDPR). We strive to make you feel safe when we collect or share your data and therefore, we want to be transparent on how we collect, use, share, and store the information about you and the choices available to you as data subject.

This Privacy Policy is about how we handle the personal information of customers and users of CoinStack (the Privacy Policy). The Privacy Policy applies to the CoinStack website, located at coinstack.net (the Website), as well as your use of or access to any of our (online) services.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you when updates are made to give you an opportunity to withdraw previously given consent or to deny further use of your data. We may have to update the Privacy Policy in case of new developments, activities, online services or when applicable legislation changes.

This Privacy Policy applies to the processing of personal data of CoinStack relations and users of the Website. We will provide you with a high level of control over your personal data and will clearly inform you when information that personally identifies you is asked for.

We use and collect your personal data for the following purposes:

To offer you the functionalities of the Website and for the technical and functional management thereof: We strive to make our Website easily accessible and to offer you the best possible experience and functionalities. We may also need to process your personal data so that you can save your data (or preferences) to configure your device to give you a personalized experience.

To create an account on the Website: All users are required to create an account on our Website in order to use our services. We process your personal data in order to set up your account.

To provide customer support: We want to offer you the best experience possible when using our Website. Therefore, our customer support is ready to handle any questions or complaints you might have. When you get in touch with us at our office, via social media, via a contact form, or in any other way, we will use your personal data in order to reply to you, answer your question, or handle your complaint.

To handle transactions: We collect data through our API. When an end-user deposits funds into a wallet, we will collect the data regarding that transaction. This data is all publicly available on the blockchain.

The legal basis we have in order to collect your personal data will depend on the type of data collected. In any case, it will be either of the following: (a) we need to perform a contract with you, (b) you have given us explicit consent, (c) it is in our legitimate business interest, (d) or to comply with our legal obligations.

We collect the following types of personal data: (i) contact details such as your (business) email address; (ii) internet or other electronic network activity such as the device you use and the usage of our Website; (iii) commercial details such as your blockchain transaction details; (iv) other data such as any personal details you choose to include in any communication with us.

Your personal data will be retained by us for as long as necessary to serve the legitimate business purposes as set out above. We may need to retain personal data longer to comply with applicable laws, such as those relating to tax and accounting. If there is no ongoing interest in retaining your personal data, we will promptly delete or anonymize it where possible.

Within CoinStack, our employees, contractors, agents, and directors have access to personal data, but only to the extent necessary to properly perform their individual tasks.

CoinStack only shares personal information with third parties if it is necessary to serve the applicable purpose as set out above. When a third party processes your personal data, this is only possible according to the instructions of CoinStack. They therefore act as our data processor. In all cases, we will ensure that third parties with access to your personal information have implemented appropriate technical and organizational measures to maintain our intended level of privacy and security. We will conclude the necessary agreement with the data processor(s), whereby we include obligations to ensure that your personal data is only processed so that the data processor can fulfil his duty to provide services to us. CoinStack will never sell your personal data.

Your personal information is stored securely at all times. We value the protection of your privacy. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We further ensure that personal data is only accessible to those specific persons who are authorized based on their function.

We only select the third-party IT-service providers that have proper security facilities in place. In addition, we have implemented measures to guarantee your safe visit to and use of our Website. This way we prevent misuse of your data. These measures include computer security and protected files and facilities. Your connection to our Website is safe through activation of Secure Socket Layer (SSL). All sensitive data, including private keys, are stored in encrypted format.

CoinStack does not use cookies.

We insist on not processing any personal data of children under the age of 18, unless this is explicitly consented to by a parent or legal guardian. However, as it is hard to detect whether we are doing so, we strongly encourage you to inform us if you have reason to believe we process the personal data of a minor. We will delete this personal data instantly.

Our Website may display links to other websites. Unless these other websites are affiliated with CoinStack, we are not responsible for the privacy policies that these other websites use, nor for their content and security. We advise you to inform yourself by reading the privacy policies on these websites.

If you still have questions after reading this Privacy Policy or if you have suggestions or comments about its content, you can always contact us via email: [email protected].

Please let us know if, for any reason, you believe we have not adhered to the principles in this Privacy Policy. We will do our best to promptly make corrections.